Privacy Policy
Effective Date: November 30, 2025
Welcome to Muscleconcierge. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website muscleconcierge.com and use our services.
Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or book an appointment.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you book an appointment.
The personal information we collect includes:
- Full Name
- Email Address
- Phone Number
- Physical Address
We also may automatically collect non-personal information about your device as you browse our site, such as your IP address, browser type, and pages visited, through tools like cookies and analytics.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Schedule and Manage Your Appointments: To book your session, send you confirmation emails and reminders, and contact you if there are any changes to your schedule.
- To Provide Our Services: To have the necessary contact information to perform our service.
- To Communicate With You: To respond to your inquiries, questions, and comments.
- To Improve Our Website: To use anonymous analytics data to understand how visitors use our site so we can improve its functionality and content.
- For Legal and Security Purposes: To comply with legal obligations and to protect the security and integrity of our business.
3. How We Share Your Information
We do not sell, trade, or rent your personal information to others.
We may share your information with the following third parties, but only for the purposes described in this policy:
- Scheduling and Booking Software: We use a third-party service, wpAmelia, to manage our appointments. The information you provide for booking is processed by them on our behalf.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
4. Data Security
We implement reasonable administrative and technical security measures to help protect your personal information. However, please be aware that no security measures are perfect or impenetrable, and no method of data transmission over the Internet can be guaranteed against any interception or other type of misuse.
5. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this policy, or as required to comply with our legal, accounting, or reporting obligations.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, such as:
- The right to access a copy of the personal data we hold about you.
- The right to correct any information that is inaccurate or incomplete.
- The right to request the deletion of your personal data.
To exercise any of these rights, please contact us using the contact information below.
7. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a new “Effective Date” posted at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: info@muscleconcierge.com
- Phone: 224 387 6700
- Address: 2008 Farmington Lakes Dr, 11, Oswego, IL 60543, USA